Shipping policy

Thank you for shopping with Cartcraft-Discoveries. This Shipping Policy provides information about order processing and delivery timeframes for purchases made through our online store.

Shipping Coverage

Shipping availability may depend on the delivery address and shipping service available at checkout.

Order Cut-Off Time

Orders placed before 5:00 PM Central Time, Monday through Friday, are processed on the same business day.

Orders placed after the daily cut-off time are processed on the next business day.

Orders placed on weekends or applicable holidays will begin processing on the next business day.

Order Processing Time

After successful payment confirmation, orders generally require 1–3 business days for processing before dispatch.

Processing may include order review, payment confirmation, product preparation, packaging, and dispatch.

Processing times may vary in certain circumstances, including periods of increased order volume or holidays.

Delivery Time

After an order has been dispatched, delivery generally takes up to 7 business days.

Actual delivery time may vary depending on the destination and shipping service.

Estimated Total Delivery Time

The estimated total delivery timeframe is 4–10 business days from the date the order is placed.

This estimate includes:

Order Processing: 1–3 business days
Delivery After Dispatch: Up to 7 business days

These timeframes are estimates and may vary depending on the delivery destination and other circumstances affecting shipment transit.

Order Tracking

When tracking information is available for your shipment, it will be provided in the shipping confirmation email after your order has been dispatched.

Shipping Address

Please make sure that your shipping address and contact information are complete and accurate when placing your order.

Incorrect or incomplete address information may affect the delivery of your order.

Delivery Delays

Delivery times may occasionally be affected by circumstances outside our control, including severe weather, holidays, increased shipping volume, carrier delays, or transportation disruptions.

If a shipment is delayed beyond the estimated timeframe, please contact our customer support team for assistance.

Lost or Damaged Shipments

If your order appears to be lost in transit or arrives damaged, please contact us at support@Cartcraft-Discoveries.com and provide your order number and relevant details so that we can review the issue.

Business Days

For order processing purposes, business days are generally Monday through Friday, excluding applicable holidays.

Returns and Refunds

For information about returns and refunds, please refer to our Refund and Return Policy.

Contact Information

Trading Name: Cartcraft-Discoveries
Legal Entity: Cartcraft-Discoveries LLC
Registration Number: LC014756429

Business Address:
1350 Walnut St
Kansas City, MO 64106-2914
United States

Email: support@Cartcraft-Discoveries.com

Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM Central Time